Commercial E-mail drove $26 Billion in Sales in 2009"
Businesses use email marketing because it works. Here are the numbers and what users are saying;
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According to research conducted by the Direct Marketing Association, email marketing generated an ROI of $43.62 for every dollar spent on it in 2009. The expected figure for 2010 is $42.08. As such, it outperforms all the other direct marketing channels examined.
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A February/March 2008 retailer survey by shop.org revealed that email marketing has the second lowest cost per order (CPO) of any online marketing tactic. The CPO of $6.85 compares favorably with, for example, paid search's CPO of $19.33.
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A Q2 2009 survey of over 5,000 senior US executives revealed that email marketing was the channel most likely to see an increase in marketing budget.
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46% of North American small businesses surveyed in 2009 by Hurwitz & Associates use email marketing, with another 36% planning to do so in the coming year.
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Consumers are growing more accustomed to offers from companies they trust and seem to appreciate the relationship. No less than 84% of respondents said they like receiving email from companies with whom they register, because even if they don’t always read the message, it’s good to know the information or offer will be there when they’re ready. This response rate is up significantly from 69% in the 2005 study. - Epsilon "Branding Survey" (Feb 2009)
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The number of consumers who agreed that the mere fact that they receive email from a company makes them more likely to purchase products from the sender in the future regardless of where they make the purchase (50%) is higher than in 2005 (37%). This demonstrates that consumers are noticing emails, and while they may not be ready to purchase immediately, the correspondence is having a greater influence on their shopping behavior and brand recognition. - Epsilon "Branding Survey" (Feb 2009)
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There were some noticeable differences between the responses from men and women. In particular, 60% of women and 49% of men regularly save email in their inbox to refer to it later when making purchases. This suggests that men are more likely to make impulse buys while women will wait for a deal or contemplate a purchase further. - Epsilon "Branding Survey" (Feb 2009)
Email marketing works for a variety of reasons...
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Interactive Marketing: Email and Internet marketing is interactive by nature, both in terms of providing instant feedback and eliciting responses. We are able to collect data about specific users, through the use of online registration forms, quizzes and surveys- or through computer “cookies,”
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Always available: Either your business is 24 hours open or not; you’re email campaigns sell round the clock all seasons. Even if no staff is in your office, email marketing will drive visitors to your website. Your website NEVER closes. Bring more visitors to your company. Convert those visitors into more customers. Generate more revenue. It is data driven It drives direct sales It builds relationships, loyalty and trust It supports sales through other channels
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